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  1. Published

    Developing and managing relational market-based assets in professional services: client relationships in management consultancy

    Karantinou, K. M. & Hogg, M. K., 2007, In: Marketing Management Journal. 17, 2, p. 16-39 24 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  2. Published

    Customer enquiry management in a global competitive context: a comparative multi-case analysis

    Zorzini, M., Stevenson, M. & Hendry, L., 2008, 15th International Working Seminar on Production Economics (Austria) - 2008. N/A: unknown

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  3. Published

    Empirical comparison and evaluation of classifier performance for data mining in customer relationship management

    Crone, S., Lessmann, S. & Stahlbock, R., 2004, Proceedings of the IEEE International Joint Conference on Neural Networks, IJCNN'04 Budapest, Hungary. N/A: IEEE Computer Society Press, Vol. 1. p. 43-48 6 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  4. Published

    Bringing together the emerging theories on dynamic capabilities and knowledge management

    Prieto, I., Easterby-Smith, M. P. V. & Graca, M., 2005, The Passion for Learning and Knowing: Proceedings of the 6th International Conference on Organisational Learning and Knowledge. Trento: University of Trento, p. 458-471 14 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  5. Published

    Support vector machines versus artificial neural networks - new potential in data mining for customer relationship management?

    Crone, S., Lessmann, S. & Stahlbock, R., 2005, Neural Network Applications in Information Technology and Web Engineering. Malaysia: Borneo Publishing, p. 80-93 14 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  6. Published

    Behavioral approaches to safety management within reactor plants: a preliminary study

    Rycraft, H., Jones, B. M. & Cox, S. J., 2004, Emerging Demands for the Safety of Nuclear Power Operations: Challenge and Response. Florida: CRC Press, p. 143-152 10 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  7. Published

    Behavioural approaches to safety management within reactor plants - a preliminary study

    Rycraft, H., Jones, B. M. & Cox, S. J., 2002, International Conference in Nuclear Power Operations IV (Japan ) - 2002. N/A: unknown

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  8. Published

    The Role of the Research Nurse in the Management of Bladder Cancer Patients

    Conroy, M., 1999, Bladder Cancer: Biology, Diagnosis and Management. Syrigos, K. & Skinner, D. (eds.). 1st ed. Oxford: Oxford University Press, p. 449-461 12 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  9. Published

    Conservative Management of COVID-19 Patients—Emergency Palliative Care in Action

    Fusi-Schmidhauser, T., Preston, N. J., Keller, N. & Gamondi, C., 1/07/2020, In: Journal of Pain and Symptom Management. 60, 1, p. e27-e30 4 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  10. Published

    A Runtime Resource-Management Framework for Embedded Service-Oriented Systems

    Newman, P. & Kotonya, G., 1/06/2011, Software Architecture (WICSA), 2011 9th Working IEEE/IFIP Conference on. IEEE, p. 123-126 4 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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