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Chartered Institute of Logistics and Transport in the UK

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  1. Chapter (peer-reviewed)
  2. Published

    Human and Organizational Issues for Resilient Communications

    Anderson, T., Busby, J., Gouglidis, A., Hough, K., Hutchison, D. & Rouncefield, M., 2020, Guide to Disaster-Resilient Communication Networks. Rak, J. & Hutchison, D. (eds.). Cham: Springer, p. 791-807 17 p. (Computer Communications and Networks).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter (peer-reviewed) › peer-review

  3. Published

    Contracting for logistics services: a critical appraisal of the outsourcing process

    Selviaridis, K., 2012, Outsourcing management for supply chain operations and logistics services. Folinas, D. (ed.). Hershey: IGI Global, p. 39-51 13 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter (peer-reviewed) › peer-review

  4. Chapter
  5. Published

    The future of resilient supply chains

    Donadoni, M., Roden, S., Scholten, K., Stevenson, M., Caniato, F., van Donk, D. P. & Wieland, A., 3/01/2019, Revisiting supply chain risk. Zsidisin, G. A. & Henke, M. (eds.). Cham: Springer, p. 169-186 18 p. (Springer Series in Supply Chain Management; vol. 7).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  6. Published

    Servitization and process interfaces

    Spring, M. & Bonomi Santos, J., 2014, Servitization in industry. Lay, G. (ed.). Switzerland: Springer, p. 263-275 13 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  7. Published

    The shifting terrain of service operations management

    Spring, M., 12/2013, Managing services: challenges and innovation. Haynes, K. & Grugulis, I. (eds.). Oxford: Oxford University Press, p. 21-47 27 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  8. Published

    Offshoring and outsourcing of administrative and technical services: a modularity perspective

    Spring, M., Araujo, L. & Mason, K., 12/2013, Managing services: challenges and innovation. Haynes, K. & Grugulis, I. (eds.). Oxford: Oxford University Press, p. 154-173 20 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  9. Published

    A Decision Support System for Integrated Airport Performance Assessment and Capacity Management

    Zografos, K., Andreatta, G. & Odoni, A. R., 19/08/2013, Modelling and Managing Airport Performance: Theory and Practice. Zografos, K., Andreatta, G. & Odoni, A. (eds.). Wiley

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  10. Published

    Implementation and Assessment of Airport Capacity and Demand Management Strategies: A European Perspective

    Zografos, K. & Madas, M. A., 19/08/2013, Modelling and Managing Airport Performance: Theory and Practice. Zografos, K., Andreatta, G. & Odoni, A. (eds.). Wiley

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  11. Published

    Implementation and Assessment of Airport Capacity and Demand Management Strategies: A European Perspective

    Zografos, K. (ed.), Andreatta, G. (ed.) & Odoni, A. R. (ed.), 2013, Modelling and Managing Airport Performance: Theory and Practice. Zografos, K. G., Andreatta, G. & Odoni, A. R. (eds.). London: John Wiley & Sons, Ltd

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  12. Published

    Lean six sigma supply chain case study: aircraft shipment improvement in a pharmaceutical company

    Rocha Lona, L., Alvarez-Reyes, S. E., Eldridge, S., Garza Reyes, J. & Kumar, V., 2013, Advances in Sustainable and Competitive Manufacturing Systems : 23rd International Conference on Flexible Automation and Intelligent Manufacturing. Azevedo, A. (ed.). Springer, Vol. V. p. 1457-1487 31 p. (Lecture Notes in Mechanical Engineering).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  13. Published

    Decision Support for Trip Planning

    Zografos, K. & Androutsopoulos, K. N., 2012, Infomobility systems and sustainable transport services. Ambrisino, G., Boero, M., Nelson, J. D. & Romanazzo, M. (eds.). ENEA, p. 58-66 9 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  14. Published

    Intermittent demand: estimation and statistical properties

    Syntetos, A. A. & Boylan, J., 24/03/2011, Service parts management. Altay, N. & Litteral, L. A. (eds.). London: Springer London, p. 1-30 31 p. Chapter 1

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  15. Published

    Decision trees for forecasting trended demand: estimation and statistical properties

    Syntetos, A. A. & Boylan, J., 24/03/2011, Service parts management. Altay, N. & Litteral, L. A. (eds.). London: Springer London, p. 53-87 14 p. Chapter 3

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  16. Published

    Business models for complex performance: procuring aerospace engineering design services

    Spring, M. & Mason, K., 2011, Procuring Complex Performance: Studies in Innovation in Product-Service Management. London and New York: Routledge, p. 99-119 21 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  17. Published

    Complex performance, process modularity and the spatial configuration of production

    Araujo, L. M. & Spring, M., 2011, Procuring Complex Performance: Studies in Innovation in Product-Service Management. Caldwell, N. & Howard, M. (eds.). London and New York: Routledge, p. 78-96 19 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  18. Published

    Web 2.0: the era of user generated content on web sites

    van Iwaarden, J., van der Wiele, T., Williams, R. & Eldridge, S., 2010, Encyclopedia of E-Business Development and Management. Hershey, Pa.: Business Science Reference, p. 1176-1182 7 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  19. Conference contribution/Paper
  20. Published

    Open Innovation: Restoring the Capability Proximity

    Hutton, S., Demir, R. & Eldridge, S., 3/09/2019, BAM2019 Conference Proceedings: Building and Sustaining High Performance Organisations During Uncertain Times. Birmingham: British Academy of Management, 34 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  21. Published

    Data analytics for trajectory selection and preference-model extrapolation in the European airspace

    Lancia, C., De Giovanni, L. & Lulli, G., 30/08/2019, Operations Research Proceedings 2018: Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Brussels, Belgium, September 12-14, 2018. Fortz, B. & Labbe', M. (eds.). Cham: Springer, p. 563-570 8 p. (Open Research Proceedings).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  22. Published

    Air traffic (flow) management: Issues, challenges, and research opportunities

    Lulli, G., 11/09/2018, OR60: The OR Society Annual Conference. Kheiri, A. (ed.). Lancaster: Operational Research Society, p. 1-5 5 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  23. Published

    Stochastic Modelling of Aircraft Queues: A Review

    Shone, R., Glazebrook, K. D. & Zografos, K., 11/09/2018, OR60: The OR Society Annual Conference: Keynote Papers. Kheiri, A. (ed.). p. 61-83 23 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper

  24. Published

    Actor Network Theory and ES adoption and Implementation: Learning from the expereince of Chinese SMEs

    Brown, D., Xu, Z. & Stevenson, M., 4/09/2018, British Academy of Management 2018 Proceedings. British Academy of Management, 22 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  25. Published

    Adopting and Implementing Enterprise Systems in Chinese SMEs: An ANT Perspective

    Xu, Z., Brown, D. & Stevenson, M., 26/06/2018, PACIS 2018 - Opportunities and Challenges for the Digitized Society: Are We Ready?. Association for Information Systems, 283

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  26. Published

    An Analysis of Cyber Security Attack Taxonomies

    Derbyshire, R., Green, B., Mauthe, A. U., Busby, J. S. & Hutchison, D., 27/04/2018, Workshop on Safety & Security aSSurance for Critical Infrastructures Protection. IEEE, p. 153-161 9 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  27. Published

    "How Long is a Piece of String": Defining Key Phases and Observed Challenges within ICS Risk Assessment

    Green, B., Prince, D. D. C., Busby, J. S. & Hutchison, D., 3/11/2017, CPS '17 Proceedings of the 2017 Workshop on Cyber-Physical Systems Security and PrivaCy. New York: ACM, p. 103-109 7 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  28. Published

    Enterprise System Engagement in Chinese SMEs: Issues of Policy Implementation

    Xu, Z., Brown, D. H. & Stevenson, M., 1/09/2017, Proceedings of the British Academy of Management 2017.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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